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Marketing 101

 Joining Relevant Conversations Without Being Pushy

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In content marketing, joining relevant conversations is crucial for increasing brand visibility and establishing authority. However, there's a fine line between being a valuable contributor and being pushy or sales-driven. This guide will help you navigate this balance and effectively join conversations that matter to your business and audience.

Understanding the Importance of Joining Conversations

Nikki Zeman, a content lead specializing in startups, emphasizes the significance of being part of relevant conversations:

 "Without the conversation, you've got no place to go. The conversation creates the potential and the possibility, and the more authentically you engage in that conversation, and the more connections you make with people having that conversation, people who are influencers, then your brand starts to become part of the fabric of the experience around the problem you're trying to solve."
Social Listening

Before joining any conversation, it's crucial to listen and understand the context. Social listening involves:

  1. Monitoring relevant keywords and hashtags
  2. Following industry leaders and influencers
  3. Observing your target audience's online behavior
  4. Analyzing trending topics in your industry
Identifying Relevant Conversations

Not all conversations are worth joining. Focus on those that:

  1. Align with your brand values and mission
  2. Relate to your products or services
  3. Address your audience's pain points or interests
  4. Offer opportunities for you to provide unique insights
Techniques for Adding Value to Discussions

Once you've identified relevant conversations, focus on adding value. Here are some techniques:

Share expert insights: Offer your unique perspective or expertise on the topic.

  1. Provide helpful resources: Share links to valuable content, tools, or research.
  2. Ask thoughtful questions: Engage others and encourage deeper discussion.
  3. Share personal experiences: When appropriate, offer anecdotes that illustrate your points.

Zeman suggests:

 "You have someone staring into the camera talking about the problem that they're struggling with. You know that's related to your product and service. And you know, your product and service may never be mentioned. It probably shouldn't be mentioned, but you're kind of, you're fueling the conversation. You're supporting the conversation."

Building Relationships Through Engagement

Joining conversations isn't just about making your voice heard and building relationships. Here's how:

  1. Be consistent: Regularly participate in relevant discussions.
  2. Be responsive: Reply to comments and engage in dialogue.
  3. Be supportive: Celebrate others' successes and offer encouragement.
  4. Be authentic: Let your brand's personality shine through.
Dos and Don'ts of Conversation Participation
 Dos:
  • Do listen before you speak
  • Do add value to the conversation
  • Do be respectful of differing opinions
  • Do use a human, conversational tone

Don'ts:

  •  Don't immediately try to sell your product or service
  • Don't dominate the conversation
  • Don't engage in arguments or negative discussions
  • Don't use overly promotional language

Balancing Promotion and Value

While the goal is ultimately to benefit your business, overt promotion can be offputting. Zeman advises:

"That is not to say that somebody is staring into the camera talking about your product or service. Like, that's not it. You have someone staring into the camera talking about the problem they're struggling with."

Focus on providing value and building trust. The promotion will come naturally as you establish your authority and relationships.

Measuring Success

Measuring the success of your conversation participation can be challenging, but consider these metrics:

  1. Engagement rates: Comments, likes, shares on your contributions
  2. Follower growth: Increase in followers after participating in conversations
  3. Website traffic: Visits to your site from social platforms
  4. Mention and sentiment: How often and in what context your brand is mentioned

Zeman reminds us:

 "You have to be so clear about what success looks like through every step of this process because it is very hard for C suite, especially, to see past big numbers, they just want to see big numbers up into the right and anything else you know it, you have to be quite firm in your strategy and get a lot of buy in."

Joining relevant conversations is a powerful way to increase your brand's visibility and establish authority in your field. By focusing on adding value, building relationships, and maintaining authenticity, you can effectively participate in discussions without coming across as pushy or overly promotional.

Remember, as Paige Hewlett points out:

 "It's probably less about having a conversation in your own space, on your own platform, on your terms, fully all of those things, and more about maybe finding the conversation that is relevant to be a part of and is relevant to your brand or your business, as well as your target customer."

By following these guidelines, you can navigate the complex world of online conversations and establish your small business as a valuable contributor to discussions that matter to your audience.

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